Last Saturday, I received a package from SYKES ASIA – I was wondering what it was, and when I opened it – it was the replacement pack of the Whisper Napkins. It came with a letter dated April 12, 2007 where it was written that I was supposed to receive the same kind of napkin I complained about. Well – unfortunately, with they didn’t have it on stock or it was deliberate – I got another kind of napkin AND there’s a price tag!
Unbelievable – the least they could do was give me the same pack I complained of, instead they gave me one that – maybe fit the description. What was worse was that it was sent out – April 28, 2007.
Hmmm.. Nice customer service eh?
Here’s the copy of the letter, the replacement napkin and the waybill, click on the images to have a closer look:
Anonymous
hm, that is one heck of a late response. but at least they got around to it right? but the Mystery of the Red Ants will forever haunt me. -.-
linked you already.
Anonymous
Ahahaha. Mukhang binili lang sa grocery sa Robinson’s ah. The least P&G could have done is to send the replacement from their warehouse, directly from P&G instead of sending an outsourced customer service rep to the supermarket to send the replacement. Wow.
Didi
Hi liz! It still haunts me too! Yikes!
Hi anonymous – it felt kind of insulting lalo na with the price tag , but hey – we’re in the Philippines!
Chel
i doubt it if it came from P&G directly.. baka sa office niyo lang bumili.. may price tag pa e.. tapos mali.. or baka naman pinalitan, di kaya?!? ehehhe
Didi
Chel – It came from SYKES ASIA like what the waybill said. I was surprised with the price tag too! Who are you referring to na nagpalit?
Anonymous
u truly are a complaint connoiseur. wot a fancy term for a whiner. i read this whole “ants in an unopened whisper pack” thingy. girl, you write to whine don’t you? i wouldn’t want to have crawling ants in my pads, if that had happened to me i would’ve called the customer service hotline as well but you should feel important as a customer because they sent out a replacement. nobody wanted, nor told those ants to live in your pads. the best P&G could do was to send out replacement and instead of feeling special, here you are bitching about service. i read the rep told you it would take 10-15 WORKING DAYS for the replacement? girl… saturdays and sundays aren’t working days are they? the package reached you within the 15 working days promised no matter where it came from (though the price tag was a bit off i agree)but honestly, if i had been that rep i wouldn’t have sent out a replacement… buhsides the ants could have come from anywhere. people like you never appreciate things. you just live to complain.
i’m a whiner, too. i write to whine about bitches who never stop whining.
i could send the link of your blog to p&g to sort this out. i’m thinking of calling their hotline too to complain.
Didi
Hello Anonymous thanks for your comment! I appreciate your honesty. But you see, this is MY blog and I can whine all I want, if I wanted to. I can’t believe that what I wrote struck you enough to make a comment like this – Hmmm…
Yes, they gave me a replacement pack – but I was hoping they’d give me the exact same one I complained about. I think one should not accept mediocrity when it comes to customer service.
Thanks again!
Anonymous
Wow, you are one hell of a whiner.
I have no recollection anymore how I came about your blog, but geee this is definitely the first-ever time I've read two or three posts about someone complaining about antsy napkins.
You should be awarded Queen Bee of all consumers.
Queen Bee, as in, one who feels like she's the most important consumer there is.
If I were you I would've called the hotline or written, that's it. Surely wouldn't blog about antsies in the panties…whoops, napkins. =p
Goodluck on your quest to find ant-free napkins
(and i hope they didn't get as far as in THERE.)
Didi
Hello Anonymous! Firstly – thanks for dropping by my blog! Secondly, I gather from your tone that – you're a guy! 🙂 Because females won't respond violently to the way you did. Thirdly – why place Anonymous, you could have been BRAVE and put your name or whatever. Tsk.. Tsk..
I would LOVE to be the Queen Bee of consumers! I think all of us would LOVE to feel that way!! 🙂 We have the RIGHT you know?
Why would I stop with the call and writing? Why won't I blog about it? Its a free country – and its my blog, remember?
Yes, good luck to me and good luck to you as well!
May the ladies in your life have ant free napkins and if ever they do – may the ants go further up THERE than you would have! Bwahahahahaha!!! 🙂
Would have been nice to know who you are – cowardly remarks like this
Tamie
Thank you for the auspicious writeup. It in reality
was once a enjoyment account it. Glance advanced to far added
agreeable from you! However, how could we communicate?
Candace
Hi! I just wanted to ask if you ever have any
issues with hackers? My last blog (wordpress) was hacked and I
ended up losing a few months of hard work due to no data backup.
Do you have any methods to prevent hackers?
Velda
Hey there I am so excited I found your blog page, I really
found you by error, while I was browsing on Digg for something else,
Regardless I am here now and would just like to say cheers
for a remarkable post and a all round exciting blog (I also love the theme/design), I don’t
have time to read it all at the minute but I have book-marked it and also included your RSS feeds, so when I have
time I will be back to read a lot more, Please do keep up the fantastic b.
Beth
Your style is unique in comparison to other people I’ve read stuff from.
Thank you for posting when you have the opportunity, Guess I’ll just book mark this
page.
Albertina
Aw, this was a very good post. Spending some time and actual effort to generate a good article… but what can I say… I hesitate a whole
lot and don’t manage to get anything done.
Tyronn
You actually make it appear really easy with your
presentation however I to find this topic to be really something which I
feel I’d never understand. It seems too complex and very huge for me.
I am having a look ahead for your next submit, I’ll try to get the grasp
of it!
Carlise
Yes! Finally something about website.
Roshundra
Good info. Lucky me I discovered your site by accident (stumbleupon).
I’ve book-marked it for later!
https://rateproxy.com/user/KelvinJacobs/
Excellent blog! Do you have any helpful hints for aspiring writers?
I’m planning to start my own blog soon but I’m
a little lost on everything. Would you propose starting
with a free platform like WordPress or go for a paid
option? There are so many choices out there that I’m completely confused
.. Any ideas? Thanks a lot!
https://android.nalench.com/user/AguedaFowlkes/
hey there and thank you for your info – I’ve definitely
picked up anything new from right here. I did however
expertise some technical issues using this site,
since I experienced to reload the site lots of times previous to
I could get it to load properly. I had been wondering if your web host is OK?
Not that I am complaining, but sluggish loading
instances times will very frequently affect your placement in google and could damage your high quality score if
ads and marketing with Adwords. Well I’m adding this RSS to my email and can look out for
a lot more of your respective interesting content.
Make sure you update this again soon.
燒烤夾
I do accept as true with aall of tthe concepts you’ve offered in your
post. They’re very covincing aand will certainly work.
Nonetheless, the posts are too brief for beginners.
Could you please lengthen them a little from next time?
Thanks forr the post.
Here iss my webpage: 燒烤夾